Your Zen Aquarium order number (e.g. #1001)

Shipping cost will not be refunded.

Clear photos of the item, the packaging and the shipping label. Upload them to Google Drive, Dropbox or Google Photos and paste the share link here (set access to "Anyone with the link").

A short video of the item on arrival. Unboxing videos help us process claims faster. Paste a Google Drive, Dropbox or unlisted YouTube link.